Q: How to remove the BOGOS app properly?

To remove the app properly, please follow the instruction: Step 1: Please make sure all offers are deleted Step 2: Go to Shopify admin > Settings > Apps and sales channel You uninstall the app here <img src="https://storage.crisp.chat/users/helpdesk/website/5d8f9e856a30d000/image_hoer3h.png" alt="" /> Feel free to reach out for our Livechat support or send us an email to support@secomapp.com :)

Question 1

Create a Buy 1 get 1 free (BOGO)

Accepted Answer

|| Create a Buy 1 get 1 free offer (buy 2 get 2, buy 3 get 3 and so on)

Step 1: Start

Open the app, click at Create offer

Create offer

Step 2: Fulfill offer information

Fill in general information of the offer:

Offer title: the offer name for you to discriminate among other offers.
Start time + End time: Set the duration of your offer by date and hour.
Cart message to motivate customers: Set a motive message to display on the cart page of your customers. (E.g: Buy a mobile phone, get a FREE pair of earphones worth $10!)
Priority: Small number means greater priority
Stop lower priority: Offers with priority 2, 3,… will be stopped if customers meet the condition of this offer 1

Offer information

Step 3: Set offer main condition

Click at Add main condition > choose Specific product condition > Add this section

Set the Number of products that customers should buy to receive gifts (E.g: Fill 1)
Multiply gifts with number of products: This feature allows customers get more gifts as they buy more products (E.g: Buy 1 get 1 > Buy 2 get 2 > Buy 3 get 3…)
Click at Select product to choose products as condition of the offer.
You can also narrow the products by Types, Vendors, Collections. Customers purchasing 1 product from the selected Types/V

Question 2

Create a Spend $100 get free gift

Accepted Answer

|| Create a Spend $100 get free gift

Step 1: Start

Open the app, click at Create offer.

Step 2: Fulfill offer information

Fill in general information of the offer:

Offer title: the offer name for you to discriminate among other offers.
Start time + End time: Set the duration of your offer by date and hour.
Cart message to motivate customers: Set a motive message to display on the cart page of your customers. (E.g: Buy a mobile phone, get a FREE pair of earphones worth $10!)
Priority: Small number means greater priority
Stop lower priority: Offers with priority 2, 3,… will be stopped if customers meet the condition of this offer 1

Step 3: Set offer main condition

Click at Add main condition > choose Cart value condition > Add this condition

Min: set the minimum cart value to get gift (E.g: 100$)
Choose apply to Any product in The condition will apply to

Step 4: Select gift

Set the gift discount percentage from 1% to 100% (E.g: Set 100%)
Number of gifts customer will receive: Set the number of gift that customer can get when meet the condition (E.g: Set 1)
Click at Select gifts to choose gift items for the offer

![](https://storage.crisp

Question 3

Create Spend $50 get gift A, spend $100 get gift B (Tiered offer)

Accepted Answer

|| Create tiered offers (spend $50 get gift A, spend $100 get gift B and so on)

You can follow the instruction to create the offer Spend $100 get free gift. To create the offer Spend $50 get gift A, spend $100 get gift B, you just need to create 2 different offers with minimum and maximum spending as below.

Use Cart value condition for tiered offers

|| Spend $50 get gift A

Click at Offer main condition section > Cart value condition > Add this condition Set: minimum cart value as $50 and maximum cart value as $99.99

|| Spend $100 get gift B

Set the minimum cart value as $100, and leave the maximum box blank if there's no upper limit. If you want to stack more offers, just continue to fill in $149.99, $199.99, $249.99 and so on.

Feel free to reach out for our Livechat support or send us an email to support@secomapp.com :)

Question 4

How do I limit the gift stock?

Accepted Answer

Our app works by cloning the selected gift products. If a product is chosen to be a gift, there will be one original variant and one 100$ OFF cloned products.

To adjust how the gift stock is managed, please go to our app Setting, in the Gift inventory management section, enable Sync gift products' quantity with original products' quantity or Input gift product's inventory manually:

Sync gift products’ quantity with original products’ quantity: The 100% OFF cloned gift products will not be tracked. It will reduce directly to the original product stock. When stock runs out, the offer will stop.

When the gift is out of stock, stop the offer: When the number of original products run out, the offer automatically stops
When the gift is out of stock, continue selling: When the number of original products run out, the offer still continues.

Input gift product's inventory manually: You can go to your Products section in Shopify and manually fill in the stock for 100% OFF cloned gift products. When the 100% OFF cloned gift product runs out, the offer will stop.

Or you can watch this video tutorial to understand more about the mechanism of BOGOS.

${youtube}Managing gift product stocks & SKU

Feel free to reach out for our Livechat support or send us an email to support@secomapp.com :)

Question 5

Can a discount code be applied at checkout page when I use your app?

Accepted Answer

**Customers can receive gifts from our app AND enter coupon code at checkout page at the same time. **

The app works by cloning selected gift products from original products and automatically adds gifts to customers' cart when they meet the conditions of the offer, while a discount code is applied at the checkout page.

Stop customers having gifts from applying coupon code on checkout page:

We have a feature called Draft Order API. With the Draft Order API feature, the orders that have gifts (our 100% off variants) will be redirected to the Draft Order page instead of the normal checkout page. There, our rules will be checked again and the customer would no longer be able to use the discounts anymore.

You can go to the Settings in app then turn on the feature > Save

Feel free to reach out for our Livechat support or send us an email to support@secomapp.com :)

Question 6

How to remove the BOGOS app properly?

Accepted Answer

To remove the app properly, please follow the instruction:

Step 1: Please make sure all offers are deleted

Step 2: Go to Shopify admin > Settings > Apps and sales channel You uninstall the app here

Feel free to reach out for our Livechat support or send us an email to support@secomapp.com :)

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